Are BBB complaints free?

BBB complaint service is a free dispute resolution service to consumers. BBB acts as a neutral third party to assist both the consumer and the business with their communication, in the hopes a mutually acceptable resolution can be reached. There is no cost to file a complaint.

Is BBB accreditation free?

You must pay the fee (also called Accreditation Dues). Remember, when you pay the fee you are not paying for a rating. You are paying for the BBBs overhead expenses to process applications and maintain operations in the Better Business Bureau organizations. (As an entrepreneur, you know that nothing operates for free.